Privacy Policy

Last updated: March 2026

Preventive Lifestyle Health S.L., with CIF ESB72784994 and registered office at Avda. Ricardo Soriano 65, Planta 5, Puerta 3, 29601, Marbella, Spain (hereinafter, "SANA Nutrients", "we" or "our"), is committed to protecting your privacy and ensuring compliance with current personal data protection regulations, including Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

This Privacy Policy describes how we collect, use, and protect the personal data you provide to us through our website sananutrients.com. By using our website, you agree to the processing of your data in accordance with this policy.

1. Data Controller

The data controller is:

Preventive Lifestyle Health S.L.
CIF: ESB72784994
Registered office: Avda. Ricardo Soriano 65, Planta 5, Puerta 3, 29601, Marbella, Spain
Contact email: info@sananutrients.com

2. Personal Data We Collect

Through sananutrients.com, we may collect the following personal data:

  • Identification and contact data: name, email address, phone number, postal address.
  • Browsing data: IP address, device type, browser, visit duration, pages visited, and website behavior.
  • Transaction data: information related to the purchase of products or services (billing, payment method, etc.).

We do not process special categories of personal data within the meaning of Article 9 of the GDPR.

3. Purpose of Processing

Your personal data will be processed for the following purposes:

  • Order and service management: processing purchases, shipments, and customer service.
  • Customer service and communications: responding to inquiries, requests, or issues.
  • Telephone and WhatsApp contact: the provided phone number may be used to contact you via phone calls or instant messaging (including WhatsApp) for customer service, support, order tracking, and, with your consent, sending commercial communications.
  • Marketing and commercial communications: sending information about products, promotions, and news via electronic or telephone means, provided that prior consent exists.
  • Website improvement: analyzing website usage to optimize the user experience.
  • Legal compliance: compliance with legal, tax, and accounting obligations.

4. Legal Basis for Processing

The processing of your data is based on:

  • Performance of a contract: for the management of purchases and services.
  • Data subject consent: for commercial communications and contact via WhatsApp for promotional purposes.
  • Legitimate interest: to improve services, customer service, and website security.
  • Compliance with legal obligations.

The user may withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

5. Data Retention

Your data will be retained for:

  • Contractual relationship: as long as a commercial relationship exists.
  • Marketing contact data: until consent is withdrawn.
  • Legal obligations: for the periods required by tax and accounting regulations.
  • Customer service data: for as long as necessary to manage issues.

6. Data Recipients

Your data may be disclosed to:

  • Service providers: technology, logistics, payment, marketing, or customer service platforms, under data processing agreements.
  • Messaging and communication providers (e.g., WhatsApp): in which case this may involve international data transfers, which will be carried out with appropriate safeguards in accordance with the GDPR.
  • Public authorities: when required by law.

We never sell your personal data to third parties.

7. User Rights

You may exercise the following rights:

  • Access to your personal data
  • Rectification of inaccurate data
  • Erasure ("right to be forgotten")
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdrawal of consent at any time

You may exercise these rights by sending an email to info@sananutrients.com or by postal mail.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

8. Data Security

We apply appropriate technical and organizational measures to ensure the security of your personal data and prevent its loss, alteration, or unauthorized access. However, absolute security on the internet cannot be guaranteed.

9. Amendments to the Privacy Policy

We reserve the right to amend this policy to adapt it to legislative updates or changes in our activities. Amendments will be published on this same page.

10. Contact

For any questions about this Privacy Policy, you may contact us at:

Preventive Lifestyle Health S.L.
Avda. Ricardo Soriano 65, Planta 5, Puerta 3
29601 Marbella, Spain
Email: info@sananutrients.com